Customer Support
We are available to accompany every step of your experience with The Automatic Writing. Contact us to clarify doubts, track orders or resolve any technical issue.
Contact Us
Business Hours
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
How can we help
Order Status
Track the progress of your letter by providing the order number or email used in the purchase.
Order Changes
Send updated data to adjust recipient information, dedications or additional questions.
Payments and Billing
Report difficulties with payment methods so we can guide you.
General Questions
Clarify deadlines, how the mediumship process works, confidentiality and other information about the service.
Tips to speed up service
- Provide the order number or registered email so we can locate your service.
- Describe the question or problem with as much detail as possible.
- Attach receipts, screenshots or relevant documents when applicable.
- Keep your email updated to receive our return quickly.